Shipping policy
Shipping Policy
Thank you for shopping with Revive Root. We strive to provide a reliable shipping experience. Please review this Shipping Policy to understand how and when your order will be processed and delivered.
Order Processing Time
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Orders are processed within 1–5 business days.
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Orders are not processed or shipped on weekends or public holidays.
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During periods of high order volume, processing may take slightly longer.
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If there is a significant delay in processing your order, we will notify you using the contact information provided at checkout.
Business days do not include weekends or public holidays.
Shipping and Delivery Times
Once your order has been processed, it will be shipped and is expected to arrive within approximately 7–14 business days.
Delivery times may vary depending on:
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Your delivery location.
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The shipping method selected at checkout.
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The shipping carrier.
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Customs processing.
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Postal-service delays.
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Weather, public holidays, or other circumstances outside our control.
Delivery estimates are not guaranteed. Revive Root is not responsible for delays caused by shipping carriers, customs authorities, postal services, or other events beyond our reasonable control.
Shipping Rates
Shipping charges are calculated based on your delivery destination, order details, and available shipping method.
The applicable shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping-confirmation email containing your tracking number, when tracking is available.
You can use the tracking number to monitor the status of your shipment through the relevant shipping carrier’s website. Please allow some time for tracking information to become active after your order has been shipped.
International Shipping
Revive Root currently ships worldwide.
International delivery times may vary depending on the destination country, local postal services, customs procedures, and other factors outside our control.
Depending on your location, you may be responsible for:
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Customs duties.
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Import taxes.
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Brokerage fees.
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Local handling charges.
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Other fees imposed by the destination country.
These charges are not included in the product price or shipping fee unless expressly stated at checkout. Revive Root is not responsible for customs delays, customs charges, or packages refused or held by the destination country.
Please ensure that your shipping address and contact details are accurate and complete when placing your order.
Incorrect or Incomplete Addresses
Customers are responsible for providing a correct and complete delivery address.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address, we may contact you to arrange reshipment. Additional shipping charges may apply.
Lost, Damaged, or Missing Packages
If your package appears to be lost, damaged, or marked as delivered but cannot be located, please contact us at support@Revive-Root.com.
We may ask you to provide your order number, tracking information, and any relevant photographs or details. We will work with the shipping carrier to investigate the issue and determine the appropriate next steps.
Revive Root is not responsible for packages delivered to an incorrect address provided by the customer or packages that are lost after confirmed delivery, except where required by applicable law.
Contact Us
If you have questions or concerns about your order or shipment, please contact our customer-support team at:
We are happy to help.